Terms & Conditions

PAYMENT POLICY

Upon check-in the balance for the stay needs to be met unless arrangements have been made with management. Photographic ID may be requested if paying by cash or eftpos.

CHECK-IN POLICY

Check in is from 2pm – 10pm unless arrangements have been made with management for an earlier check in (subject to availability of unit prior) or a later check in.

GROUP BOOKINGS

A group booking is considered when 3 or more rooms are booked. Unless other arrangement have been made with Management a deposit of 20% of the booking value must be paid to secure the group booking. The deposit becomes non-refundable one month out from intended stay.

CANCELLATION POLICY

A booking can be modified or canceled up to 24 hours before the intended stay without any penalty. If a booking is canceled within 24 hours of the stay, a charge not exceeding one nights accommodation may be applied at the discretion of management. A no-show on the intended stay may also forfeit a charge not exceeding one nights accommodation at the discretion of management.